2. Is that customized order or packing acceptable? Absolutely yes.
3. Can I have a sample order for this item? Yes, for sure.
4. How many days for sample shipping? About 3-5days via DHL, FedEx, TNT.
5. Do you have any MOQ limit for order? No MOQ for stock item. Low MOQ for OEM order.
6. What kinds of payment terms do you have? Paypal, Western Union, T/T, Alipay. 7. What about the lead time for mass production? It depends on the quantity and the season of the order. The lead time of MOQ quantity is 15-20days.
For stock items 3-10days.
8. How to deal with the faulty products? Firstly, The defective rate is very low. Secondly, Spare parts will be offered for replacements(Machines only). At last, our staff will help you to deal with after-sale problems.